We aim to deliver your order as quickly as possible, but the average delivery time is between 5 and 11 days, depending on the product and supplier.

There’s an important reason for this: at Luxinor, we consciously choose a more sustainable approach. Instead of fast shipping with a large ecological footprint, we work with a made-to-order and optimized shipping system. This means that products are only shipped after you place an order. By doing so, we avoid excess inventory, waste of raw materials, and unnecessary returns.

We strive to ensure that you're completely satisfied with your purchase.

If for any reason you're not happy with your order, you can return it within 30 days of receiving it.

Please note that while we offer a hassle-free return process, the cost of return shipping is the responsibility of the customer.

If the item is faulty or damaged, we’ll cover the return shipping costs.

For more details on our return policy, please visit our returns page.

Once your order has been shipped, we will send you a tracking number via email, so you can monitor its journey.

Simply enter the tracking number on our “Track My Order” page or visit the courier's website for real-time updates. You’ll know exactly when to expect your package!

If you need assistance with tracking, feel free to contact us, and we’ll be happy to help.